Privacy Policy for Vapecityeu.com

Last Updated: February 27, 2025

At Vapecityeu.com, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your data. By visiting our website, you consent to the practices described in this policy. This policy applies to all users of our site, including both retail customers and wholesale buyers.

1. Information We Collect

To provide you with the best possible experience, we collect two types of information:

Personal Information:

  • When you make a purchase or register on our site, we may collect personal details, including your name, email address, phone number, shipping address, and payment details.
  • If you subscribe to our newsletter, we may collect your email to send updates, promotions, and news related to disposable vapes and our services.

Non-Personal Information:

  • We may collect non-personal information automatically through the use of cookies or other tracking technologies, including your IP address, browser type, and device information. This helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Fulfillment: To process and deliver orders, including handling payments and providing customer support.
  • Marketing and Promotions: With your consent, we may send you promotional emails or newsletters with information about our disposable vapes, special offers, or industry news.
  • Website Improvement: Non-personal information helps us analyze user behavior and improve the user experience on our website.
  • Compliance: We may use your data to comply with legal obligations, such as tax and regulatory requirements in the European market.

3. Payment Methods & Security

At Vapecityeu, we prioritize your financial security. We offer the following secure payment methods:

  • PayPal
  • Credit Cards
  • iDEAL (popular in the Netherlands)
  • Bancontact (popular in Belgium)
  • SEPA Bank Transfers (for transactions across Europe)

We use industry-standard encryption and secure payment gateways to protect your payment details and personal data during transactions.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:

  • Service Providers: We may share data with trusted third-party companies that help us run our business, such as payment processors and shipping partners. These partners are obligated to keep your data secure and use it only for the purposes we’ve authorized.
  • Legal Requirements: We may disclose your information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or protect the safety of our customers or others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies are small text files that are placed on your device to help us remember your preferences, analyze site traffic, and provide personalized content.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact the functionality of our website.

6. Data Security

We take your privacy seriously and have implemented appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, please note that no method of transmission over the internet is 100% secure.

7. Your Data Rights

As a user in the European Union, you have certain rights under the General Data Protection Regulation (GDPR):

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: If your personal information is incorrect or incomplete, you have the right to request correction.
  • Deletion: You can request that we delete your personal data, subject to certain conditions.
  • Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in the email.

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don’t hesitate to reach out to us:

Email: [email protected]
WhatsApp: [+852 5934 6722]

By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as outlined above.